Responsible Gambling

Play for fun

Gambling should stay a form of entertainment. It is not a way to make money fast or clear debts, and because every result depends on chance, no system or formula can guarantee a win.

Tips that help

• Fix your budget before you start and keep to it.
• Accept losses instead of trying to win them back, because chasing them tends to make them bigger.
• Keep track of how often you play and for how long.
• When you are ahead, pause now and then and think about stopping.
• Skip a session when you feel low or upset.
• Keep gambling in balance with the other things you enjoy.
• Do not combine gambling with alcohol or drugs.

Check your habits

If you are worried about your gambling, or simply curious, take our short self-assessment test.

Deposit limits

You can cap your deposits per day, week or month. Contact our support team to agree on limits that suit you. Raising or removing a limit only takes effect after 24 hours.

Cooling-off and self-exclusion

• A cooling-off break can be as short as 24 hours or as long as 6 weeks.
• A self-exclusion runs for 6 months, and once it is in place we cannot lift it early.

To start a self-exclusion, talk to our support team about your options. Afterwards, send your request by e-mail from the address registered on your account. The exclusion only applies once we have confirmed it in an e-mail to that address. Please also exclude yourself with other operators where you play, and file a Comprehensive Self-Exclusion request with the Kahnawake Gaming Commission. We can also close an account for good, or start an exclusion ourselves, if we believe gambling is harming the account holder.

Protecting minors

Play is only allowed for people older than 19, or older than the legal age of majority where they live if that is higher. Parents can use filter programs such as Cyberpatrol, Cybersitter or Netnanny to keep children away from gambling websites.

Where to find help

For more about problem gambling, we point you to the National Council on Problem Gambling and to Gamblers Anonymous.